Casimir products are developed by a team of scientists and nutrition experts in Germany, manufactured in modern pharmaceutical production in Austria and continuously tested in the laboratory.

The raw materials of our products are deliberately selected according to their bioavailability, tolerability and effectiveness.

Depending on the ingredients, our products have a shelf life of two or three years from production. You can always find the best-before date on the bottom of the can or folding box. You should note that the products should be stored dry, protected from light and cool.

Our products are dosed in such a way that they are suitable for long-term use. However, if you would like to compensate for a deficiency, we advise you to have your needs professionally checked.

Hydroxypropylmethylcellulose (HPMC) is a purely plant-based and therefore vegan cellulose substance that is excreted from the body like water-soluble fiber.

We generally avoid fillers. If we still need fillers, we only use natural raw materials that can offer additional added value.

Our products are all vegetarian, gluten-free, lactose-free, GMO-free, palm oil-free and additive-free. All products, except vitamin D3, are vegan.

Vitamin D3 is obtained from lanolin (wool fat) using UV radiation. The lanolin is a by-product of wool production - so the sheep are not sheared to make lanolin, but to make wool and is therefore not vegan by definition.

We only use cans made from 100% recycled PET (so-called rPET) for our capsules. These are in turn 100% recyclable. In this way, we make an important contribution to environmental protection. Glass bottles consume significantly more energy in production and transport. We therefore only use glass bottles for our liquid products.

We also avoid any unnecessary outer packaging for our products - we only use folding boxes for glass bottles, where they provide further protection during shipping.

Our labels and folding boxes are made exclusively from FSC certified paper products.

We also do not use plastic for shipping and only use cardboard/paper as filling material.

Our website is climate neutral. We work with “climatepartner” and will continue to work on becoming climate neutral throughout the entire supply chain.

No, an order is also possible as a guest.

No, there is no minimum order value.

Yes, you will receive a confirmation by email immediately after ordering. If this does not happen, please contact our customer service at: kundenservice@casimir.shop, Mon-Fri, 9:00 a.m. – 6:00 p.m.

Unfortunately, it is no longer possible to make subsequent changes to an order. Orders are automatically processed by our system immediately after payment processing is completed and passed on to our warehouse for processing via interfaces. If you accidentally ordered the wrong items, we may still be able to cancel the order if the package has not yet been processed for shipping. Please contact our customer service immediately at: kundenservice@casimir.shop, Mon-Fri, 9:00 a.m. - 6:00 p.m.

We offer the following payment methods: Paypal, payment by credit card. Apple Pay, Google Pay, Klarna and Sofort

In order to redeem a voucher code, there must be at least one item in the shopping cart. There you will find the “Redeem voucher” section below the items you have ordered. Then enter the code in the field provided and confirm it. If the code is valid, the corresponding amount will automatically be deducted from your shopping cart.

Unfortunately this is not possible. Only one voucher code can be redeemed per order.

Unfortunately no. Unfortunately, it is no longer possible to redeem vouchers after an order has been completed. Of course, you can redeem your valid voucher code on your next order.

Shipping within German is free. We charge different shipping costs for shipping to the EU. You can find this at the bottom of the page under Payment and Shipping.

Once your package has been shipped, you will receive an automatic shipping confirmation by email. This usually also contains a tracking number that you can use to track the status of your package. If this is not included, please contact our customer service at: kundenservice@casimir.shop. Mon-Fri, 9:00 a.m. – 6:00 p.m.

Please note that it may take a few hours for the tracking to update. As a rule, the number works from 8 p.m. on the day of dispatch. Sometimes it can take until 8 p.m. the next working day until the shipping status can be seen. If you still cannot track your package, please contact our customer service at: kundenservice@casimir.shop. Mon-Fri, 9:00 a.m. – 6:00 p.m.

Your order will be delivered to our warehouse immediately after payment processing has been completed. If all items from your order are available, the shipment will be processed immediately and prepared for shipping (Monday to Friday). As soon as the shipment has been handed over to the logistics service provider, you will receive an email with a tracking number.

All of our packages to Germany are sent via our logistics service provider DHL. If shipping abroad is offered, we ship with DHL or UPS.

If you would like to change the delivery address after you have ordered, please contact our customer service as soon as possible. Subsequently changing the delivery address of an existing order is generally only possible if the goods have not yet left our warehouse. If the order has already been processed for shipping, unfortunately we can no longer change it. However, you may have the option to adjust the delivery directly in the logistics service provider's portal.

The right of return is 14 days. You can find all further details in our terms and conditions.

If you want to return items, you must first declare your cancellation in a timely manner. Please see our cancellation policy. After you have declared your cancellation, you have 14 days to return the goods.

Please note that we can only take back unopened goods.

Make sure that the goods are sent back to the correct address.

Yes. Unfortunately, we cannot offer free returns at this time.

As a rule, your return will be processed within 2 to 4 working days.

For the repayment we usually use the same payment method that you used for the original transaction. After your return has been processed, we will refund you the same way you paid. Please note that it may take a few days for us to refund you until you see the credit in your account.